Customer Service

Over 90 of the Bays best stores all conveniently located under the one roof plus the ease that comes with undercover car parking.

We're open 7 days a week with 2 late nights to suit your busy lifestyle. As well as hosting large format stores such as Farmers, K-Mart, Countdown and Woolworths, some of these essential services also offer special hours.

More than a gift

Bayfair gift vouchers can be purchased from our Information kiosk in denominations of $5, $10, $20. With over 90 stores to choose from it is the gift of choice. Ideal for staff incentive rewards.

Services

At Bayfair we provide a full range of services to make your day even more relaxing.

These include parents room, disabled toilets and parking, wheelchairs, strollers, kiddy karts, ASB, ANZ, Kiwibank, The National Bank, Westpac and BNZ money machine.

Ticketmaster tickets can be purchased in the centre from the Information Desk.

Plus a Justice of the Peace is available for consultation to the general public, and is located in the Management Office every Monday from 10am to 12 midday.

For visitors requiring the convenience of public transport or taxis you'll find bus timetables, a taxi freephone, as well as both bus and taxi stands on site.

Our customer service team are also available to help with any lost and found enquiries. 

Parking

We've got you covered

Our four levels of easy access undercover car parking makes shopping at Bayfair an absolute breeze. We provide interior and exterior parking for over 1700 vehicles. What's more it's all free all day.

So park up and enjoy your day at Bayfair.