Accessibility

Services to support your visit with us

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Wheelchairs and Mobility Equipment

We have wheelchairs, electric scooters, walkers and a caroline shopping trolley for customers to use for no charge while visiting the centre. Visit our Customer Service Desk to collect.

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Mobility Scooter Charging Stations

We have two free mobility scooter charging stations near the entry from the under cover parking building.

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Accessible Bathrooms and Parents Rooms

You will find accessible bathrooms and parents rooms near the food court and another set next to Amazon Surf. There is a third accessible bathroom down the corridor next to Farmers.

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Support Animals

We welcome certified guide and assistance dogs. Certification is required from an approved organisation such as Assistance Dogs, Hearing Dogs for Deaf People NZ or the New Zealand Blind Foundation.

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Our quiet room gives those with sensory processing disorders a safe place to escape. Register with our Customer Service Team and a personalised access card will provide you quick entry at any time.

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Accessible Route

Bayfair is well lit, spacious and wide. The accessible route has a minimum width of 1200mm. All centre entrances have automatic opening doors and wheelchair access.

Accessible Parking Options

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Mobility Parking

You will find dedicated mobility parking near all of the centres entrances for vehicles displaying a valid mobility permit.

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Parents Parking

You will find dedicated parent parking in all centre parking areas. These spaces are available for those requiring easy access with parking, especially those with young children and prams.

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Accessible Drop Off Zone

Accessible pick up and drop off zones for larger access vehicles and those carrying multiple customers are located in the Farm Street parking area, close to Farm Street Larder.