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Accessibility
Wheelchairs and mobility equipment
Free mobility aids—wheelchairs, scooters, walkers, and a Caroline trolley are available from the Customer Service Desk.
Mobility scooter charging stations
We have two free mobility scooter charging stations near the entry from the under cover parking building.
Accessible bathrooms and parents rooms
Accessible bathrooms and parents rooms are near the food court, Amazon Surf, and down the corridor by Farmers.
Support animals
Certified guide and assistance dogs are welcome with proof from approved organisations.
Quiet room
Our quiet room offers a safe space for sensory needs. Register at Customer Service for quick access with a personalised card.
Accessible route
Bayfair is well-lit and spacious, with 1200mm-wide accessible routes and automatic wheelchair-friendly entrances.
Hidden disabilities
Our staff are trained to recognise the Sunflower and respond with empathy and support, ensuring your experience with us is as comfortable and positive as possible.
Accessible parking options
Mobility parking
You will find dedicated mobility parking near all of the centres entrances for vehicles displaying a valid mobility permit.
Parents parking
You will find dedicated parent parking in all centre parking areas. These spaces are available for those requiring easy access with parking, especially those with young children and prams.
Accessible drop off zone
Accessible pick-up and drop-off zones for large vehicles and group transport are available at Farm Street parking near Farm Street Larder.